NTT DATA Business Solutions announces establishment of global generative AI center of excellence centered on IBM watsonx

NTT DATA Business Solutions leverages IBM Watsonx AI and data platform to create new client solutions for application modernization, finance, hospitality and public sectors

January 25, 2024

Bielefeld, Germany/Copenhagen, Denmark — January 24, 2024 — NTT DATA Business Solutions and IBM (NYSE: IBM) announced the establishment of a Center of Excellence (CoE) for the Watsonx generative AI platform. The joint CoE will focus on developing embedded generative AI solutions for clients using the IBM watsonx AI and data platform and watsonx AI Assistant. The CoE combines NTT DATA Business Solutions’ industry expertise with IBM technology to help NTT DATA Business Solutions clients scale and accelerate the impact of generative AI.

Norbert Rotter, CEO of NTT DATA Business Solutions and Executive Vice President of NTT DATA, Inc., explained: “While the program is currently based in Denmark, it is a global initiative that supports our customers around the world.”

The CoE also helps expand new use cases for generative AI to NTT DATA’s it.human platform, which incorporates IBM Watsonx capabilities, machine learning, speech recognition, natural language processing and conversational AI to enhance customer experience.

“As enterprises move to adopt generative AI, they need the right customer and industry expertise, as well as the best open technologies,” said Kate Woolley, general manager of IBM Ecosystems. “IBM’s partnership with NTT DATA Business Solutions allows us to provide Customers work together to develop specialized solutions with flexibility, governance and openness.”

The collaboration also leverages IBM’s training, education and technical resources, including the IBM Cloud, to build use cases and provide access to underlying models and best practices to assist client projects using the Watsonx platform. NTT DATA Business Solutions provides sales resources to CoEs to engage with customers, build use cases and implement AI products.

“We expect client investments in AI to increase this year,” said Nicolaj Vang Jessen, Executive Vice President, Global Innovation and Industry Consulting, SAP TFA, and NEE Country Head, NTT DATA Business Solutions. “The CoE coordinates our resources, methodologies and industry expertise, reinforced by IBM’s exceptional capabilities.”

Thomas Noermark, global head of innovation at NTT DATA Business Solutions, and Thor Hauberg, director of venture labs and digital business transformation at NTT DATA Business Solutions, will preview ongoing work at the IBM TechXchange Summit EMEA in Barcelona.

For more information, visit nttdata-solutions.com.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. For additional trademark information and notices, see http://www.sap.com/corporate-en/legal/copyright/index.epx. All other product and service names mentioned are the trademarks of their respective companies.

About NTT DATA Business Solutions

NTT DATA Business Solutions drives innovation—from consulting and implementation to managed services and beyond, continuously enhancing SAP solutions to make them work for companies and their employees. Designed to help businesses transform, grow and become more successful, NTT DATA Business Solutions connects in-depth expertise in SAP solutions with the latest technologies – individually and across all business areas – to clients’ business opportunities. As part of the NTT DATA Group and a global strategic partner of SAP, NTT DATA Business Solutions has strong links with other partners to provide customers and prospects with innovative solutions and development opportunities, thereby making a significant contribution to innovation and long-term business. Contribute to success. NTT DATA Business Solutions has more than 15,000 employees in more than 30 countries.

About NTT data

NTT DATA, part of the NTT Group, is a trusted global IT and business services innovator headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital and IT modernization and managed services. NTT DATA enables them and society to move confidently into the digital future. We are committed to helping our clients achieve long-term success and combine global reach with local client focus, serving clients in more than 50 countries around the world. Please visit us at nttdata.com.

About IBM

IBM is the world’s leading provider of hybrid cloud and artificial intelligence and consulting expertise. We help clients in more than 175 countries leverage data insights, streamline business processes, reduce costs and gain industry competitive advantage. More than 4,000 government and enterprise entities in critical infrastructure sectors such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to achieve digital transformation quickly, efficiently and securely. IBM’s breakthrough innovations in artificial intelligence, quantum computing, industry-specific cloud solutions and consulting provide our clients with open, flexible choices. All of this is backed by IBM’s long-standing commitment to trust, transparency, accountability, inclusion and service.

Media contact:

NTT DATA Business Solutions
Jasmine Street
Jasmin.Straeter@nttdata.com

International Business Machines Corporation
Holly Haswell
hhaswell@us.ibm.com

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